Privacy Policy

Last updated: June 25, 2026

At FOTOLEO, we respect your privacy and are committed to protecting the personal information you share with us when you visit our website, create an account, place an order, contact us, or interact with our services.

This Privacy Policy explains what information we collect, how we use it, how it may be shared, and the choices you may have regarding your personal information.

Who We Are

Our website address is: https://fotoleostore.com. FOTOLEO creates museum-quality fine art canvas prints inspired by photography, digital artistry, and fine art printing.

Information We Collect

We may collect personal information when you browse our website, place an order, create an account, contact us, subscribe to updates, or interact with our store.

This information may include:

  • Name
  • Email address
  • Billing address
  • Shipping address
  • Phone number, if provided during checkout or communication
  • Order details and purchase history
  • Account username and password-related information
  • Messages or inquiries you send to us
  • Technical information such as IP address, browser type, device information, pages visited, and cookies

Orders and Checkout

When you purchase artwork through our website, we collect the information needed to process and fulfill your order. This may include your name, email address, billing information, shipping address, selected artwork, selected size, order notes, and payment-related information.

We use this information to process payments, prepare your made-to-order artwork, ship your order, send order updates, provide customer support, prevent fraud, and maintain business and tax records.

Payment information is processed securely through third-party payment providers. FOTOLEO does not store your full credit card number on our website.

Customer Accounts

If you create an account on our website, we may store your name, email address, billing address, shipping address, order history, and account details to make future checkout and order management easier.

You are responsible for keeping your account login information secure. If you believe your account has been accessed without authorization, please contact us.

How We Use Your Information

We may use your information to:

  • Process and fulfill orders
  • Print, pack, and ship made-to-order artwork
  • Send order confirmations, shipping updates, and customer service messages
  • Respond to questions, requests, or order issues
  • Manage customer accounts
  • Improve our website, products, and customer experience
  • Detect and prevent fraud, abuse, spam, or security issues
  • Comply with tax, accounting, legal, and operational obligations
  • Send newsletters or promotional messages only if you choose to subscribe

Email Communications

We may send transactional emails related to your order, account, shipment, customer service request, or other necessary store communication.

If you subscribe to a newsletter or promotional updates, you may unsubscribe at any time using the unsubscribe link in the email or by contacting us.

Cookies

Our website may use cookies and similar technologies to support website functionality, shopping cart behavior, checkout, account login, security, analytics, and user experience.

Cookies may help the website remember items in your cart, keep you logged in, remember preferences, and understand how visitors use the site.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect cart, checkout, account, or website functionality.

Comments and Reviews

If comments, reviews, or testimonials are enabled on the website, we may collect the information shown in the form, along with technical information such as IP address and browser user agent to help detect spam and protect the website.

If you send us a testimonial, review, image, or customer feedback by email, we will only publish identifying details, photos, or personal information with appropriate permission.

Media and Images

If you send images to FOTOLEO, such as photos of artwork installed in your home or photos related to an order issue, we may use those images only for the purpose for which they were provided, unless you give us permission to use them for promotional or testimonial purposes.

If you upload or send images, please avoid including sensitive personal information or unnecessary location data in the files.

Embedded Content and Third-Party Links

Our website may include embedded content or links from third-party websites, such as social media platforms, payment providers, shipping carriers, analytics services, or other external services.

Third-party websites and services may collect data about you, use cookies, embed tracking, or monitor your interaction with their content. FOTOLEO is not responsible for the privacy practices of third-party websites or services.

Who We Share Your Information With

We may share information only when needed to operate our website, fulfill orders, process payments, provide customer support, comply with legal obligations, or protect our business.

This may include sharing necessary information with:

  • Payment processors
  • Shipping carriers
  • Website hosting and security providers
  • Email delivery services
  • WooCommerce, WordPress, and related website tools or plugins
  • Professional advisors, tax, accounting, or legal service providers when necessary
  • Government, regulatory, or law enforcement authorities if legally required

We do not sell your personal information to advertisers.

How Long We Retain Your Information

We retain order, account, and customer information for as long as necessary to provide our services, manage customer support, comply with tax and accounting obligations, resolve disputes, prevent fraud, and meet legal or operational requirements.

If you create an account, your account information may be retained until you request deletion, subject to legal, tax, security, or business recordkeeping obligations.

How We Protect Your Information

We use reasonable administrative, technical, and organizational measures to help protect personal information against unauthorized access, loss, misuse, disclosure, alteration, or destruction.

No online system can be guaranteed to be completely secure, but we take privacy and data protection seriously and work to keep customer information protected.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to request access, correction, deletion, or a copy of the personal information we hold about you.

These rights may be subject to legal, tax, security, fraud prevention, and business recordkeeping requirements. To make a privacy request, please contact us using the email address below.

Children’s Privacy

Our website and products are not directed to children. We do not knowingly collect personal information from children under 13 years of age.

Changes to This Privacy Policy

FOTOLEO may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last updated” date.

Contact

For questions about this Privacy Policy or to make a privacy-related request, please contact:
ofj@fotoleo.us